WE SUPPORT THE FOLLOWING MODELS
If your phone model is not listed here please contact us at firstname.lastname@example.org
RETURNS & EXCHANGES
Basic Refund Policy
- We allow refund of payment of products bought in our store but applies only to the following:
- Product is damaged.
- Product shipped was not the one ordered.
- Note: Keep the receipt as reference and proof of order and payment with our store.
How much is shipping?
- This depends on the product ordered, the total weight, and where we're shipping to. Our standard worlwide shipping cost is FREE unless you order a large amount of weight.
Do you ship worldwide?
- YES, but not all products we sell are shipped internationally. Please read our product description for the shipping details.
How do I track my package?
- You can check on the status of your order at any time by emailing the us at email@example.com.
How long does it take for an order to arrive?
- This depends on the product ordered and your location but most of the time if takes 2-4 weeks.
- If you're still not sure, just email us. We're happy to help.
Where do your other items come from?
- Black Rukh is all about bringing you unique and specialty items for digital nomads, anime enthusiasts and digital artists that you won't find anywhere else. So we source items from all over the world. Because while some of our items do come from right here is the US, there are many items that are simply not available stateside. To keep a diverse group of products you will love, we go far and wide to find the best manufacturers designing the coolest stuff.
STILL HAVE QUESTIONS?
- Sure, no problem! Just email us at firstname.lastname@example.org and we'll get back to you right away.